ZPeCommerce
NEWS
& UPDATES

Our system is constantly evolving with new features appearing all the time. Keep up to date with all news and updates in once place ...
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Our Contact Information

Opening hours -
 
Monday to Friday: 9am until 5pm
 
Closed weekends and UK public bank holidays (sometimes we close for personal holidays & training, please check our Facebook page for any closure announcements)

How to get in touch - 

Please get in touch with us by clicking the "Technical Support" link on the left hand side of your dashboard, if you cannot log into your store you can email us using - [email protected] Please refrain from emailing us through Facebook with support requests. Facebook is no longer manned by technical staff, we have a Facebook community page that you may join - this is a place to advertise your store and offer other store owners friendly advice.

Urgent requests - 

If your website is offline we maybe carrying out some updates to the system or our hosting supplier maybe updating the server - checkout our Facebook page for any progress reports. If you need to let us know that your website is offline please get in touch with us by clicking the "Urgent Requests" link on the left hand side of your dashboard. Please don't worry if your site is offline - this can happen from time to time. We will work on your site to get you up and running again as soon as possible.  

Chasing a request? - 

We are a small family team and with a recent rise in demand for our online services due to Covid - 19 requests maybe delayed, we apologise for this you can chase previous support requests by replying to your original email request with a "Hello" message - this will "bump" your request up the list. Please refrain from messaging us on Facebook to chase up requests as our Facebook is not manned by our technical staff.

Need more help? -

If you need help out of hours please don't forget we have our userguide to help you. We also have a Facebook community page that you may join. For any important announcements and for further information please checkout our news page & Facebook page.

What next? - 

We will take a look at your query and respond as soon as possible within working hours, all queries are prioritised. Non-urgent requests may take a little longer. Timescales cannot be given I'm affraid, as it depends on how complex your query/fix is. Sometimes we need to re write coding or update our software in order to fix an issue - but please be reassured that we will get back to you as soon as we possibly can. If you have not received a reply we apologise about this and if you could please check your "spam" email folder to make sure you havent missed our reply to you. If you do need to chase an issue please reply to your original query acknowledgement email from us, this has a unique ticket number attached to it relating to your query & it will help us locate your query in order to help you - Thank you.

 

Stay Safe,

John, Karen & Zak.
 
ZPeCommerce.
 
 

Covid - 19 Announcement!

Don't worry!   We are open as usual -   Due to the current situation our staff levels may be lower than usual and support responses will take longer than they usually woul ...

Don't need eCommerce?

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Who we are :)

Hello!   Its John, Karen & Zak here from ZPeCommere! It is lovely to meet you. Thank you very much for choosing our platform to create your online shop!   Here is a little bit ...

Don't forget about the user guide!

Don't forget that we have a helpful user guide to help you! :)   Click here for user guide - user guide    Some examples of the help within the user guide are - email set up ...

Have a coffee and read our news page :)

Why not enjoy a coffee and have a browse at our news page? It has our opening hours & other important information on it for you to read link below, have a great day, ZPeCommerce!   News Pag ...

Automatic SSL installations

In order to ensure maximum security and remove any confusion over SSL certificates, all SSL Certificate installations are now automatic. All existing domains will be updated to ensure SSL Certificates ...

Lets Do This!!!

This is 100% our self employed face! We think to be self employed you need to be a bit crazy! 

So you want to be your own boss.....

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Perfect for small businesses

This is an honest opinion from a standard guy, no bots or fake reviews here. This is an excellent service, ran by helpful people who will go the extra mile to ensure you're satisfied and getting the m ...

Copy Invoices

If you need a copy of your invoices regarding your online store payments, these can be found in your billing area of your admin. You will be able to view payments and print receipts, it is best to use ...

Start an Online Business for FREE!

At ZPeCommerce we believe setting up a home business should be easy, stress free but most importantly... affordable. We have developed a low cost platform to build your own online store where you can sell your products and services for a minimal outlay. Starting from FREE for the first year when you sign up to WorldPay! We provide all the tools to build an online store for your home business. We do have a Fully Loaded option which is our most popular! This includes list up to 10,000 products, up to 10 mailboxes, SSL certificate, domain name options, manage orders and customers and a whole lot more ... Start a 14 day trial and see how we can help you create a home business. No credit or debit card needed... just register and get started straight away! :)

FREE SSL CERTIFICATE!

Give your customers peace-of-mind. All domain names come with an SSL certificate as standard whether you are using your own or registering a new domain. ...

Excellent Service

Excellent service, been using ZPeCommerce now for almost 2 years, always bringing out new features and the support is second-to-none. Always available for help or advise and nothing is too much troubl ...

Tried the free trial and have not looked back. Brilliant!!

I had been looking at opening my own online store but thought it would be too big a task as well as time consuming. I tried the free trial & within a week I had opened my shop & on the 1st pag ...

Look no further, you won't regret it!

Sales Reports have been updated

Amazing!

They certainly know their stuff!

Professional Website Business with Excellent Customer Focus

Create stunning visuals for your store

A perfect website builder

Sales reports now available

STARTUP
Take the plunge
£5.84*
PER MONTH
*£69.99 billed annually
or £7.99 month-to-month
FREE .uk or .co.uk domain with
an annual subscription
 
FREE SSL Certificates
2,500 products
1 Mailbox
FULLY LOADED OFFER
Offer expires end of 31/10/2020
£3.33*
PER MONTH
*£39.99 billed annually
or £5.33 month-to-month
FREE .uk or .co.uk domain with
an annual subscription
 
FREE SSL Certificates
Unlimited products
10 Mailboxes
Don't need ecommerce?
Why not try ...
Create simple but effective web pages for
your business or hobby
Create simple but effective web pages for
your business or hobby
No domain name required
or use your own domain name for free
 
£20 per year for your first page
£1 per additional page per year
Create multiple pages under one account
ZPeCommerce
Corner House
South View
Tantobie
Stanley
County
Durham
DH9 9UE

Company No. 07493991
[email protected]
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