Don't forget about the user guide!

Don't forget that we have a helpful user guide to help you! :)

Click here for user guide - user guide

Some examples of the help within the user guide are - email set up & help, shipping rules, SEO help and discount vouchers. If you can't find what your looking for please email - [email protected] and we will reply as soon as we can within office hours. For the best user experience to build your online store - we recommend you use a desk top Pc or laptop, mainly beacause it is easier to make changes and you get to see your changes that you make more clearly on a bigger screen.

Our opening hours -

Monday to Friday: 9am until 5pm

Closed weekends and UK public bank holidays.

Urgent site offline -

If we have technical issues with the system eg: websites are offline - please don't worry we will be fixing the issue, sometimes our hosting company make updates and repairs. During this time please refrain from getting in touch with us as we will be inundated with queries & it will take much longer for us to respond. In these circumstances please check out our social media pages and our news page for updates https://www.zpecommerce.uk/ecommerce-news

Always happy to help :)

Written by Karen Maddison from
ZPeCommerce on 07 October 2019

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